Privacy Policy

Last Updated: August 31, 2025

Welcome to SaaS Solutions Pro (accessible at saassolutions.pro), powered by BuzGrowth Web LLC (“Company,” “we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, engage with our services, or interact with our digital tools and automations.

We are committed to safeguarding your privacy and complying with global data protection laws, including:

General Data Protection Regulation (GDPR)
California Consumer Privacy Act (CCPA)
Personal Information Protection and Electronic Documents Act (PIPEDA)
Australian Privacy Act (APPs)
and other applicable international regulations.

1. Information We Collect

1.1 Personal Information

We collect personal information you provide directly, such as:

Identity Data: Full name, business name, and role/title
Contact Data: Email, phone number, address, or company address
Account Data: Login credentials, preferences, and settings
Business Data: Company type, industry, size, and project requirements
Communication Data: Messages sent through our contact forms, email, chat, or support systems
Marketing Preferences: Subscriptions and consent choices

1.2 Technical and Usage Data

Automatically collected through cookies, analytics, and browser interactions:

Device Data: Device type, OS, browser, and screen resolution
Usage Data: Pages visited, time on site, and actions taken
Connection Data: IP address, ISP, and general geographic location
Tracking Data: Cookies, pixels, beacons, and analytics tags

1.3 Financial Data

For service payments and billing:

Billing Information: Name, address, and payment details
Transaction Data: Invoices, purchase history, and payment confirmations
Tax Data: Where legally required

2. How We Collect Information

2.1 Directly from You

Website contact and inquiry forms
Newsletter subscriptions and opt-ins
Account creation and service onboarding
Support requests or consultations
Webinar and event registrations

2.2 Automatically via Technology

Cookies and Tracking Tools: Used for functionality, analytics, and remarketing
Analytics Platforms: Google Analytics, Tag Manager, and similar tools
Chatbots & AI Systems: Lead capture and automated assistance
Server Logs: Usage tracking for performance and security

2.3 From Third Parties

Social media and business networks (LinkedIn, Facebook, Instagram, TikTok)
Partner referrals and affiliates
Public databases and professional directories
Advertising and lead generation platforms

3. How We Use Your Information

3.1 Service Delivery

Provide GoHighLevel setup, automation, and CRM services
Develop and manage custom SaaS platforms
Offer technical support and maintenance
Process payments and contracts

3.2 Communication & Engagement

Respond to inquiries and provide client support
Send service updates, newsletters, and special offers
Conduct surveys, research, and user feedback
Notify you about webinars, events, or new features

3.3 Analytics & Optimization

Monitor and improve website performance
Optimize customer experience and conversions
Develop new products, workflows, and integrations
Measure marketing campaign effectiveness

3.4 Legal & Compliance

Fulfill contractual and regulatory obligations
Detect and prevent fraud or unauthorized access
Enforce service terms and resolve disputes
Maintain records for tax and audit compliance

4. Legal Bases for Processing (GDPR)

Consent: For marketing, cookies, and non-essential data processing
Contract Performance: To deliver purchased or subscribed services
Legitimate Interests: For improving operations, marketing to clients, and security
Legal Obligation: To comply with laws and regulatory requirements

5. Information Sharing and Disclosure

5.1 Trusted Service Providers

We only share information with third parties necessary for operations, such as:

Payment Processors: Stripe, PayPal
Automation Platforms: GoHighLevel, Zapier, Make.com, n8n.io
Analytics Providers: Google Analytics, Meta, LinkedIn
Communication Tools: Email platforms, CRM, and live chat systems
Cloud & Hosting Services: For secure data storage and delivery

5.2 Business Changes

In case of a merger, acquisition, or asset transfer, your information may be transferred to the new entity under the same privacy standards.

5.3 Legal Requirements

We may disclose data to comply with lawful requests, protect legal rights, or prevent fraud.

5.4 Consent-Based Sharing

With your explicit permission, we may share data for co-marketing, joint webinars, or educational partnerships.

6. International Data Transfers

Your data may be transferred or processed outside your country, including:

United States (primary data operations)
European Union (for EU-based users)
Mauritius (BuzGrowth Web LLC headquarters)

We use lawful mechanisms such as Standard Contractual Clauses and adequacy decisions to ensure data protection consistency.

7. Data Retention

7.1 Retention Periods

We retain your personal information for the following periods:

Customer Data: Duration of service relationship plus 7 years for legal compliance
Marketing Data: Until you unsubscribe or withdraw consent, plus 2 years for statistical purposes
Website Analytics: 26 months from collection date
Financial Records: 7 years from transaction date for tax and audit purposes
Legal Claims: Until resolution plus applicable statute of limitations

7.2 Deletion Procedures

At the end of retention periods, we securely delete or anonymize your information using industry-standard methods, unless longer retention is required by law.

8. Data Security

8.1 Security Measures

We implement comprehensive security measures to protect your information:

Encryption: Data encryption in transit (TLS/SSL) and at rest (AES-256)
Access Controls: Multi-factor authentication and role-based access limitations
Network Security: Firewalls, intrusion detection, and vulnerability scanning
Regular Audits: Security assessments and penetration testing
Employee Training: Regular security awareness and privacy training programs

8.2 Incident Response

In the event of a data breach, we will:

Investigate and contain the incident within 24 hours
Notify relevant authorities within 72 hours (as required by law)
Inform affected individuals without undue delay
Provide clear information about the incident and remedial actions

9. Your Privacy Rights

9.1 Universal Rights

Regardless of your location, you have the following rights:

Access: Request information about how your data is processed
Correction: Update or correct inaccurate personal information
Deletion: Request deletion of your personal information (subject to legal limitations)
Opt-Out: Unsubscribe from marketing communications at any time

9.2 GDPR Rights (EU Residents)

Under GDPR, you have additional rights:

Portability: Receive your data in a structured, machine-readable format
Restriction: Limit how we process your information in certain circumstances
Objection: Object to processing based on legitimate interests or direct marketing
Automated Decision-Making: Opt out of automated profiling that affects you legally

9.3 CCPA Rights (California Residents)

Under the California Consumer Privacy Act, you have the right to:

Know: Detailed information about personal information collection and use
Delete: Request deletion of personal information we have collected
Opt-Out: Opt out of the sale or sharing of personal information
Non-Discrimination: Equal service regardless of exercising your rights

9.4 PIPEDA Rights (Canadian Residents)

Under Canadian privacy law, you have the right to:

Access: Request access to personal information we hold about you
Correction: Correct any inaccuracies in your personal information
Complaint: File complaints with the Privacy Commissioner of Canada
Withdrawal: Withdraw consent for non-essential processing

9.5 Australian Privacy Rights

Under the Australian Privacy Act, you have the right to:

Access: Request access to your personal information
Correction: Correct inaccurate or outdated information
Complaint: Lodge complaints with the Office of the Australian Information Commissioner
Anonymity: Deal with us anonymously where practical

10. Cookies and Tracking Technologies

10.1 Types of Cookies We Use

Essential Cookies: Required for website functionality and security
Performance Cookies: Analytics and website optimization
Functional Cookies: User preferences and personalization
Marketing Cookies: Advertising and remarketing campaigns

10.2 Managing Cookies

You can manage cookies through your browser settings or our cookie consent tool. Please note that disabling certain cookies may limit website functionality.

For detailed information about our cookie practices, please refer to our separate Cookie Policy.

11. Third-Party Services and Integrations

11.1 GoHighLevel Platform

We use GoHighLevel as our primary CRM and automation platform. Data processed through GoHighLevel is subject to their privacy policy in addition to ours.

11.2 Marketing and Analytics Platforms

Google Services: Analytics, Tag Manager, Ads (subject to Google’s privacy policy)
Facebook/Meta: Pixel tracking and advertising (subject to Meta’s privacy policy)
LinkedIn: Professional networking and advertising (subject to LinkedIn’s privacy policy)

11.3 Payment Processors

Stripe: Secure payment processing (subject to Stripe’s privacy policy)
PayPal: Alternative payment processing (subject to PayPal’s privacy policy)

11.4 Automation Platforms

Zapier: Workflow automation and integrations
Make.com: Advanced automation and API connections
n8n.io: Self-hosted automation solutions

12. Children’s Privacy

Our services are designed for business use and are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

13. Changes to This Privacy Policy

13.1 Updates and Modifications

We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws. We will notify you of material changes by:

Posting the updated policy on our website with a new “Last Updated” date
Sending email notifications to registered users
Displaying prominent notices on our website

13.2 Your Continued Use

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

14. Contact Information and Data Protection Officer

14.1 General Privacy Inquiries

For questions about this Privacy Policy or our privacy practices, please contact us:

BuzGrowth Web LLC
Website: SAAS Solutions Pro
Email: info@buzgrowth.digital
Phone: +1 (855) 449-9827
Address: 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, USA

14.2 Data Protection Requests

To exercise your privacy rights or submit a data protection request:

Email: privacy@buzgrowth.digital
Subject Line: “Privacy Rights Request”
Include: Your full name, email address, and specific request details

14.3 Response Times

We will respond to privacy requests within:

30 days for general inquiries
30 days for GDPR requests (may be extended to 60 days for complex requests)
45 days for CCPA requests (may be extended to 90 days)
30 days for PIPEDA and Australian Privacy Act requests

14.4 Regulatory Complaints

If you are not satisfied with our response to your privacy concerns, you may file a complaint with the relevant data protection authority:

EU/EEA: Your local data protection authority or the European Data Protection Board
California: California Attorney General’s Office
Canada: Privacy Commissioner of Canada
Australia: Office of the Australian Information Commissioner

15. Jurisdiction-Specific Provisions

15.1 European Union/EEA

This Privacy Policy complies with the General Data Protection Regulation (EU) 2016/679. Our lawful basis for processing is detailed in Section 4. EU residents have specific rights under GDPR as outlined in Section 9.2.

15.2 United States

This Privacy Policy complies with applicable U.S. federal and state privacy laws, including CCPA, COPPA, and GLBA where applicable. California residents have specific rights under CCPA as detailed in Section 9.3.

15.3 Canada

This Privacy Policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. Canadian residents’ rights are detailed in Section 9.4.

15.4 Australia

This Privacy Policy complies with the Australian Privacy Act 1988 and the Australian Privacy Principles. Australian residents’ rights are detailed in Section 9.5.

15.5 Other Jurisdictions

For residents of other countries, we comply with applicable local privacy laws and international standards. Please contact us for jurisdiction-specific information.

Thank you for trusting SAAS Solutions Pro with your personal information. We are committed to protecting your privacy and providing transparent information about our data practices.